What Data We Collect and Why
When you open an account with us, we collect the information you provide during registration — your name, email address, and contact details. When you make a deposit through bKash, Nagad, or Rocket, our payment processor records the transaction reference and amount; we do not store
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your mobile wallet PIN or full wallet credentials on our servers. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual login activity. If you contact our support team, we retain
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that correspondence to resolve your query and improve our service. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is governed by their own privacy terms, and we encourage you to review those. Retention periods
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vary by data type: account data is held while your account remains active and for a period after closure as required by applicable law. Availability of our services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.