Reference

Terms That Govern Your 77jap Account

These terms set out what you agree to when you open and use a 77jap account — covering deposits via bKash, Nagad, and Rocket, game access, and your responsibilities as an account holder.

Account eligibilityWallet & deposit rulesbKash, Nagad, RocketFair use policyJurisdiction notice
77jap Terms That Govern Your 77jap Account
CONTACT CHANNELS

Reach Us About These Terms

If any clause is unclear or you need to raise a terms-related concern — a disputed transaction, an account restriction, or a withdrawal query — our support team handles these directly. Reach out through any of the channels below and include your registered account number so we can pull up your record quickly.

Live Chat Start a chat from the account dashboard for the quickest response on terms queries, wallet disputes, or access issues.
Email Support Send a detailed message for complex terms questions. Include your account ID and the relevant transaction reference for faster handling.
Help Centre Our help centre covers common terms questions — account limits, wallet rules, and eligibility — with step-by-step answers you can check any time.
HOW WE OPERATE

Account Security and Data Handling

We take the security of your account and payment data seriously. Here is how we handle the key areas that matter most when you are bound by these terms.

Account Security Your account is protected by OTP verification on login and on withdrawal requests. Never share your OTP with anyone, including anyone claiming to be 77jap support.
Data Retention We retain account and transaction records for as long as required by applicable law and our operational obligations. You may request a summary of your data via email support.
Wallet Verification Withdrawals to bKash, Nagad, or Rocket are verified against the mobile number on your account. Mismatched details trigger a manual review before funds are released.
Terms Updates When we update these terms, we notify you via the email address on your account. You can request the previous version or ask questions through live chat.

Common Questions About These Terms

These are the questions we hear most often about account rules, eligibility, and how our terms apply to deposits and withdrawals in Bangladesh.

Account eligibility depends on your local law and the eligible regions we serve. You must meet the age requirement set by your jurisdiction and agree to these terms before your account is activated.

No. These terms allow one account per person. Duplicate accounts are subject to closure and any balance may be withheld pending a review of the activity across those accounts.

Contact support via live chat with your transaction reference and the mobile number used. Our team will match the payment record and credit your wallet once the transfer is confirmed.

Send a request to our email support channel with your account ID. We will compile your transaction and account history and respond within the timeframe required by applicable law.

We may update these terms at any time. We will notify you at the email address on your account. Continuing to use your account after the update takes effect means you accept the new version.

Contact us immediately through live chat or email. We will place a temporary hold on your account, review the login history, and walk you through resetting your credentials and OTP settings.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.